SHIPPING DELIVERY

At Sproads, we want your favorite home decor to arrive as safely and beautifully as you imagine — here's our shipping process:

2.1 Shipping Destination

We ship to [countries/regions: e.g., USA, Canada, EU, UK, Australia].

2.2 Processing and Shipping Time

Processing time: 1–3 business days (excluding weekends/holidays).

Large, fragile, handmade, or limited-edition home decor items may take 3–5 business days (clearly indicated on the product page).

US Domestic Shipping:

5–7 business days via USPS Priority Mail / UPS Ground

International Shipping:

7–14 business days via DHL / FedEx

Once your order ships, we'll send you a tracking number via email — you can check real-time updates on our "Track My Package" page.

2.3 Shipping Costs

For orders within the US:

• Free shipping on orders over $45;
• Standard shipping cost: $6.99

2.4 Delivery & Damage Exceptions

We carefully pack all home decor items to prevent damage during transit.

We are not responsible for delays caused by external factors, including customs detention, weather conditions, carrier errors, or incorrect shipping information provided by you.

If your order status shows "Delivered" but you have not received it, please contact the carrier first — we will assist you with claims if necessary.

For lost orders (not delivered within 30 days of shipment) or items damaged in transit due to carrier fault, we will provide a replacement or a full refund.